Hiring and retaining staff

What is the best place to work in Fort McMurray? Share your experiences.

Hiring and retaining staff

Looking for some advice from locals and current residents of Fort Mac...
Can anyone share their secrets to success for hiring and retaining staff in a retail environment? It seems everyone is in Fort Mac to work in oil and trades. Although the retail jobs tend to offer better hours and of course the pay is much higher than other cities in AB, I can't seem to hire or retain staff for more than 6 weeks. It's very bad for business, extremely costly to have such a high turnover. Any thoughts on what a business can do to keep retail staff?
ABBOSS
 
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Re: Hiring and retaining staff

Unread postby palmseed » Fri Jan 10, 2014 1:03 pm

Not sure exactly what your business is but seems like the most common way is to buy a house, hire some TFW's and have them work for you. The mortgage would be covered by the rent they would pay to you. Unfortunately in this town you probably couldn't keep people on even if you paid the $20/hour.
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Re: Hiring and retaining staff

Unread postby Tropics » Fri Jan 10, 2014 6:37 pm

Yeah without knowing what type of retail you are talking about this is an absolutely impossible question to answer.

Ultimately though, cash is king. If your employees get a chance to make considerably more at another job they will quit working for you. Also despite the fact that retail employees might make more in FM then other places in Canada the costs of living and quality of life that retail employees have in FM are lower. Making $14/hour in Calgary at 40 hours a week leaves a person with more money at the end of the month then paying them $20 an hour for 40 hours a week up here, and they get to live in Calgary. People in retail realize that after a while and leave, this is "not" the land of opportunity for people working retail, it is a money pit, and retail jobs are easy to get in the major cities where cost of living is far lower.
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Re: Hiring and retaining staff

Unread postby MacDaddy » Sat Jan 11, 2014 4:55 pm

ABBOSS wrote:Looking for some advice from locals and current residents of Fort Mac...
Can anyone share their secrets to success for hiring and retaining staff in a retail environment? It seems everyone is in Fort Mac to work in oil and trades. Although the retail jobs tend to offer better hours and of course the pay is much higher than other cities in AB, I can't seem to hire or retain staff for more than 6 weeks. It's very bad for business, extremely costly to have such a high turnover. Any thoughts on what a business can do to keep retail staff?


Well, for starters get to know your staff. Have you asked any of them why they are leaving? You don't sound very involved in the operation of your business. Paying a franchise fee is just the beginning you know. Perhaps you are not paying enough. Perhaps you are a jerk and everyone hates you. Don't expect to pay Edmonton wages and end up with a stellar crew. There are people in this town who have no interest in working in the oil industry. There are retail operations here, albeit few, with great staff who have worked there for many years. If you want staff like that you need to offer money and working conditions better than those employers. If you don't want to do that I would avoid signing any long term lease for your store.
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